Privacy Policy

1. Introduction

Welcome to Promesa Global (“we,” “us,” “our”). We connect users with global work, study, and scholarship opportunities. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

2. Who We Are

Promesa Global is a service provider based in the UK, bridging users with educational and professional opportunities abroad.

3. Information We Collect

3.1 Data You Provide

• Registration & User Profiles: Name, email, phone number, date of birth, nationality, CV details, academic background, language proficiency, and visa needs.
• Application Details: Materials such as personal statements, recommendation letters, or transcripts submitted via the platform.
• Support Communications: Messages or inquiries through our support or contact forms.

3.2 Automatically Collected Data

• IP address, browser type, device information, operating system, and pages visited.
• Cookies and usage analytics to understand how users interact with our platform.

3.3 Third-Party Sources

Information from partners like universities or employers (only with your consent).

4. How We Use Your Information

We use your personal data to:

• Provide, personalize, and improve our services (e.g., matching you with opportunities).
• Communicate application updates and answer your queries.
• Send newsletters and promotional communications (with your consent, where required).
• Detect and prevent fraud or misuse.
• Comply with legal or regulatory obligations.

5. Legal Basis for Processing

Under UK GDPR and the Data Protection Act 2018, our processing is grounded on one or more lawful bases:

• Contractual necessity: Performing services you requested (e.g., application matching).
• Legal obligations: Complying with applicable laws.
• Legitimate interests: Ensuring security, improving services, or conducting analytics.
• Consent: For optional marketing communications.

6. Data Sharing & Disclosure

We may share your personal data with:

• Service providers and partners: For platform functionality (e.g., cloud hosting, analytics), always under contractual obligations to keep data secure.
• Educational institutions, employers, government authorities: When necessary for application processing (only with your consent or legal requirement).
• Legal requirements: When required by law, regulatory authorities, or to protect our rights and safety.

7. International Transfers

Because our services span multiple countries, your data may be transferred outside the UK. We ensure appropriate safeguards, such as standard contractual clauses or adequacy decisions, to maintain your data's protections.

8. Cookies & Tracking

We employ cookies for essential site functions and analytics. You can manage or disable cookies through your browser, though this may impact your user experience.

9. Data Retention

Your data will be retained only as long as necessary:

• Active users: While your account is maintained or required to fulfill service obligations.
• Inactive accounts: Deleted or anonymized after a defined period (e.g., 2 years).
• Legal requirements: Retained longer if required for compliance or fraud prevention.

10. Your Rights

Under data protection laws, you can:

• Request access to your data,
• Rectify inaccuracies,
• Erase data (“right to be forgotten”),
• Restrict processing,
• Object to data use (especially for marketing),
• Request data portability,
• Withdraw consent (without impacting prior processing).

You may exercise these rights by contacting our support team (see “Contact Us”).

11. Data Security

We employ technical (e.g., encryption, secure servers) and organizational measures to protect your data against loss, unauthorized access, or alteration.

12. Children's Data

Our services are intended for individuals aged 18 or older. We do not knowingly collect data from minors; if discovered, it will be erased promptly.

13. Policy Updates

We may update this Privacy Policy. The Effective Date will reflect the latest revision. We recommend checking this page periodically for updates.

14. Contact Us

For any questions, data requests, or concerns: